Exam Xoom understands how important the privacy of personal information is to our users. This
Xoom and its services. It will explain the choices you have about how your personal information
use by medical professionals for diagnostic purposes, including ExamXoom.net (we refer to
these sites collectively as the “Exam Xoom Sites”). We refer to the Exam Xoom Sites, along
with the information and services made available to you through the Exam Xoom Sites, as the
you do not want us to collect, use or disclose information about you and your use of the Services
process your information in the United States where we are located.
References to "Exam Xoom," “we” or “us” mean Exam Xoom LLC. Information collected under
Information Collected About You
Some of our Services do not retain patient personal information, while others (such as Exam
Xoom exams and/or tests) store your personal information in accordance with this Privacy
When you use the Services, we collect information as follows:
While you may use some of the Services without registering, certain Services do require that you
register with Exam Xoom for them to function properly. If you choose to register or update an
existing account with Exam Xoom or access certain Services, you may be required to provide
certain personal information, such as your name, address, telephone number, gender, email
address and date of birth, and a username and password to access your Exam Xoom account.
You are responsible for ensuring the accuracy of the personal information that you submit to
Emails You Send to Exam Xoom
or inventions that you send to Exam Xoom by email. If you want to keep content or business
information, ideas, concepts or inventions private or proprietary, do not send them in an email to
Services and Device Information
When you access and use the Services, Exam Xoom may automatically collect and store in its
server logs information from your browser or mobile device such as your IP address or unique
device identifier, browser information (including referring URL), your preferences and settings,
cookies and information about the content you have viewed and actions taken (e.g., search
queries, clicks and the associated dates and times).
Cookies and Other Tracking Technologies
are small data files assigned to your browser when you visit a Exam Xoom Site which enable
recognition of your browser and collect and store information about your use of the Services, as
information about your use of the Exam Xoom Sites, including content you have viewed. These
third parties may use this information to help Exam Xoom deliver advertising on the Exam
Xoom Sites and on other third party websites based on your browsing activity on the Exam
Xoom Sites. Exam Xoom may further tailor the advertising on the Exam Xoom Sites and these
other third party websites based on additional information to the extent known by Exam Xoom
or these third parties. Two of the third parties that Exam Xoom works with are Google and
Facebook. In addition to using the information it collects performing services for Exam Xoom,
may use information collected through our use of the Google services on the Exam Xoom Sites
visit https://www.google.com/policies/privacy/partners. While Facebook does not provide any
personal information to Exam Xoom, Facebook may use information that it has about you and
that it collects performing services for Exam Xoom (which may be associated with personal
How Information Collected About You Is Used
Information about your use of the Services may be used for the following purposes:
● To provide targeted advertising;
● to provide, improve and create new Services;
● to respond to your inquiries and to send you administrative communications about the
Exam Xoom Sites and Services; and
● to administer your account.
In addition, Exam Xoom may use personal information about you for other purposes that are
disclosed to you at the time we collect the information and/or with your consent.
Sharing Your Information
Companies and Contractors that Work with Exam Xoom
Exam Xoom may work with third party companies and contractors that help us provide the
Services and to otherwise assist in the operation of the Exam Xoom Sites, including those that
provide services relating to technology, data analysis, and research. Exam Xoom contractors may
sometimes have limited access to your information in the course of providing products or
services to Exam Xoom. We contractually require that our contractors not use or disclose your
information for any purpose other than providing the limited service or function for Exam Xoom.
Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and
comply with law, we may release personal information to third parties: (1) to comply with legal
requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we
believe in good faith that disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request; or (3) in special cases,
such as in response to a physical threat to you or others, to protect property or defend or assert
legal rights. In addition, we may disclose personal information as described below.
How Your Information is Secured and Retained
We take reasonable security measures to protect the security of your personal information.
Despite Exam Xoom's efforts to protect your personal information, there is always some risk that
an unauthorized third party may find a way around our security systems or that transmissions of
your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal
information (including personal health information in various Services), we encrypt the
transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to
provide you Services. At any time you can remove your personal information or instruct us to
remove it, but you should be aware that it is not technologically possible to remove each and
every record of the information you have provided to Exam Xoom from our servers. See “Your
Choices and Rights” below for more information on how you can update or remove your
personal information. We will also retain your personal information as necessary to comply with
legal obligations, resolve disputes and enforce our agreements.
Your Choices and Rights
Updating/Removing Your Personal Information
If you do not want your personal information used by Exam Xoom as provided in this Privacy
Policy, you should not use the Exam Xoom Sites and Services. You can correct, update or
review personal information you have previously submitted by going back to the specific
Service, logging-in and making the desired change. You can also update any personal
information you have submitted by contacting us using the contact information listed below or
through the Contact Us link provided at the bottom of every page of the Exam Xoom Sites.
If you have registered and desire to delete any of your registration information you have
provided to us from our systems please contact us using the contact information listed below in
the “Contacting Exam Xoom About Your Personal Information or Privacy” section or through
the Contact Us link provided at the bottom of every page of the Exam Xoom Sites. Upon your
request, we will delete your registration information from our active databases and where
feasible from our back-up media. You should be aware that it is not technologically possible to
remove each and every record of the information you have provided to the Exam Xoom Sites
from our servers.
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to
reset the browser to reject Cookies in the "Help" or “Settings” or “Preferences” section of your
We are committed to protecting the privacy of children. The Exam Xoom Sites are not designed
or intended to attract children under the age of 13. The Exam Xoom Sites do not collect personal
information from any person we actually know is under the age of 13. A parent or guardian,
however, may use Exam Xoom Health Manager to establish a personal health record and a Exam
Xoom Health Manager home page for a minor. The parent or guardian is solely responsible for
providing supervision of the minor's use of Exam Xoom Health Manager. The parent or guardian
assumes full responsibility for ensuring that the registration information is kept secure and that
the information submitted is accurate. The parent or guardian also assumes full responsibility for
the interpretation and use of any information or suggestions provided through Exam Xoom
Health Manager for the minor.
Contacting Exam Xoom About Your Personal Information or Privacy
Please send us an email by using the Contact Us link at the bottom of every page of the Exam
maintain about you. We will respond to your request within a reasonable timeframe.
You can also contact Exam Xoom’s Privacy Office at:
Lech Law, LLC
Attn: Exam Xoom LLC - Office of Privacy
P.O. Box 3473
Dublin, OH 43016
and any changes will be effective upon being posted unless we advise otherwise. If we make any
Xoom Sites and/or by email to our registered users (sent to the email address specified when you
register) prior to the change becoming effective. By continuing to use the Services after changes
not use the Exam Xoom Sites. Please exit the Exam Xoom Sites immediately if you do not agree
Last updated on December 1, 2020