Exam Xoom understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of Exam Xoom and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully. This Privacy Policy applies to websites owned and operated by Exam Xoom that are intended for use by medical professionals for diagnostic purposes, including ExamXoom.net (we refer to these sites collectively as the “Exam Xoom Sites”). We refer to the Exam Xoom Sites, along with the information and services made available to you through the Exam Xoom Sites, as the “Services.”

Except where noted, statements in this Privacy Policy with respect to the Exam Xoom Sites. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the Exam Xoom Terms of Use, which is the contract between us and users of the Services.  By accepting the Exam Xoom Terms of Use, you confirm that you have read and understand this Privacy Policy and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.

References to "Exam Xoom," “we” or “us” mean Exam Xoom LLC. Information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information Collected About You

Some of our Services do not retain patient personal information, while others (such as Exam Xoom exams and/or tests) store your personal information in accordance with this Privacy Policy.

When you use the Services, we collect information as follows:

Registration

While you may use some of the Services without registering, certain Services do require that you register with Exam Xoom for them to function properly. If you choose to register or update an existing account with Exam Xoom or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your Exam Xoom account. You are responsible for ensuring the accuracy of the personal information that you submit to Exam Xoom.

Emails You Send to Exam Xoom This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Exam Xoom by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Exam Xoom.

Services and Device Information

When you access and use the Services, Exam Xoom may automatically collect and store in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, clicks and the associated dates and times).

Cookies and Other Tracking Technologies

We and our partners use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit a Exam Xoom Site which enable recognition of your browser and collect and store information about your use of the Services, as described above. 

Our advertising service partners may use cookies and other tracking technologies to collect information about your use of the Exam Xoom Sites, including content you have viewed. These third parties may use this information to help Exam Xoom deliver advertising on the Exam Xoom Sites and on other third party websites based on your browsing activity on the Exam Xoom Sites. Exam Xoom may further tailor the advertising on the Exam Xoom Sites and these other third party websites based on additional information to the extent known by Exam Xoom or these third parties. Two of the third parties that Exam Xoom works with are Google and Facebook. In addition to using the information it collects performing services for Exam Xoom, Google may also use such information as described in its privacy policy. To see how Google may use information collected through our use of the Google services on the Exam Xoom Sites visit https://www.google.com/policies/privacy/partners.  While Facebook does not provide any personal information to Exam Xoom, Facebook may use information that it has about you and that it collects performing services for Exam Xoom (which may be associated with personal information that Facebook has about you) as described in its privacy policy available at https://www.facebook.com/about/privacy.

How Information Collected About You Is Used

Information about your use of the Services may be used for the following purposes:

● To provide targeted advertising;
● to provide, improve and create new Services;
● to respond to your inquiries and to send you administrative communications about the Exam Xoom Sites and Services; and
● to administer your account.

In addition, Exam Xoom may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

Sharing Your Information

Companies and Contractors that Work with Exam Xoom

Exam Xoom may work with third party companies and contractors that help us provide the Services and to otherwise assist in the operation of the Exam Xoom Sites, including those that provide services relating to technology, data analysis, and research. Exam Xoom contractors may sometimes have limited access to your information in the course of providing products or services to Exam Xoom. We contractually require that our contractors not use or disclose your information for any purpose other than providing the limited service or function for Exam Xoom.

Compliance with Law, Regulation, and Law Enforcement Requests

To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.

How Your Information is Secured and Retained

We take reasonable security measures to protect the security of your personal information. Despite Exam Xoom's efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your personal information is important to us.  When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology. We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Exam Xoom from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Your Choices and Rights

Updating/Removing Your Personal Information

If you do not want your personal information used by Exam Xoom as provided in this Privacy Policy, you should not use the Exam Xoom Sites and Services.  You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the Exam Xoom Sites. If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contacting Exam Xoom About Your Personal Information or Privacy” section or through the Contact Us link provided at the bottom of every page of the Exam Xoom Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Exam Xoom Sites from our servers.

Cookies

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" or “Settings” or “Preferences” section of your browser’s toolbar.

Children

We are committed to protecting the privacy of children. The Exam Xoom Sites are not designed or intended to attract children under the age of 13. The Exam Xoom Sites do not collect personal information from any person we actually know is under the age of 13. A parent or guardian, however, may use Exam Xoom Health Manager to establish a personal health record and a Exam Xoom Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of Exam Xoom Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Exam Xoom Health Manager for the minor.

Contacting Exam Xoom About Your Personal Information or Privacy

Please send us an email by using the Contact Us link at the bottom of every page of the Exam Xoom Sites if you have any questions about this Privacy Policy or the personal information we maintain about you. We will respond to your request within a reasonable timeframe.

You can also contact Exam Xoom’s Privacy Office at:
Lech Law, LLC
Attn: Exam Xoom LLC - Office of Privacy
P.O. Box 3473
Dublin, OH 43016

Changes to this Privacy Policy

We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by means of a notice on the Exam Xoom Sites and/or by email to our registered users (sent to the email address specified when you register) prior to the change becoming effective. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.  We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Exam Xoom Sites. Please exit the Exam Xoom Sites immediately if you do not agree to the terms of this Privacy Policy.
Last updated on  December 1, 2020